On Monday, Liam had his first newborn check up. It went horrible. Our hospital makes an appointment at the newborn clinic for every baby that’s born there. Lance and I knew we needed to go, even though we wouldn’t be using them as our pediatrician. Liam needed to be weighed, and he needed to have the jaundice test done again.
As soon as we walked in, I knew it would be horrible. The reception staff was rude, the waiting area was dirty, and the nurse was horrible. When we had to undress Liam to be weighed, we needed to change his diaper since we’d just fed him. The nurse practitioner was obviously frustrated by this and tried to work around Lance. Poor Liam was so upset by what was going on and not being dressed, that he peed all over the table. All the while, he was screaming and there was nothing I could do because the lady still wanted to man handle my four day old baby. She wasn’t gentle with him at all.
After she was finished poking and prodding, she couldn’t even wait for us to get Liam calmed down before she started lecturing me about his weight. I was told that if he dropped even half an ounce more it would be dangerous for him, and that I needed to supplement with formula. She looked at me like I had done something wrong. Like I would purposely want Liam losing weight. If she only knew how frustrating those first 24 hours at home had been. I still couldn’t get Liam to latch. I was still pumping, and he had just started using a bottle instead of the syringe with a dropper tube.
We were told we had to bring Liam back in two days to make sure he hadn’t lost anymore weight. Then she walked out of the room. In case you are wondering, we don’t know her name because she never told us. We were rushed out of the room without being able to get Liam dressed or buckled in his carseat. I walked out with tears in my eyes because nurse practitioner lady made me feel like I was doing something wrong. We would not be going back to this clinic.
I made an appointment with our local pediatrician for yesterday afternoon. The whole experience was amazing. The front office staff was so nice and they had a separate newborn clinic which was a huge plus for us. We did see one of the nurse practitioners in the office, and Alice was so nice. Our entire experience was different from Monday. The nurse had us undress Liam and, of course, he needed a diaper change. She told us to take our time and to let her know when we were ready to weigh him. When Alice came in, she was going to start with all the questions, but she knew Liam was ready to eat so she examined him first and she was gentle with him! She took her time and let us know everything she was doing and looking for. After she examined Liam, she let me know that everything I was doing was exactly right and I didn’t need to supplement. I was relieved!
When we finished our appointment, which took 40 minutes compared to 7 at the clinic, we were told to take our time and we could use the room as long as we needed to finish feeding and get Liam dressed and back in his seat and ready to go.
We were impressed 100 times over with how well the appointment went. And thankfully, we found somewhere that takes time to explain everything to these first time patents!